Enhanced CSR programme enables charities to better connect with volunteers through cloud technology

The ‘Be Good, Do Good’ initiative allows m-hance staff to offer their skills to charities and causes

David Howell | 29th Oct 19
note taking using technology

Using cloud-based technology just got easier for charities thanks to the ‘Be Good, Do Good’ initiative from m-hance – a leading Microsoft Gold Partner and a supplier of Microsoft Dynamics 365 to the not-for-profit sector.

Allowing members of their staff to work in the charity and causes sector has meant charities such as Oxfam Ireland, Christian Aid, Solent Mind, the Motor Neurone Disease Association and the Irish Cancer Society can optimise their fundraising campaigns and improve their marketing efforts through Microsoft Dynamics solutions.

The first charity to benefit from the scheme is Horwich Visiting Service based in the North West of England. Set up in 1999, the organisation is a befriending service covering the local and surrounding area. Its volunteers visit isolated older people and provide companionship once a week to alleviate loneliness. The team of 45 volunteers offer their time and skills for the benefit of the local community.


Using cloud technology

Speaking about the new initiative and how it will help their charity, Lesley Youngman, Volunteer Co-Ordinator at Horwich Visiting Service says: “The new system allows me to update our monitoring lists, birthdays list, visitee and volunteer lists and they are available for the admin team to access and work with.

“We have advanced security and our files are now safe. Microsoft Office 365 has enabled documents and files to be worked on from home without anyone needing to travel to the office,” Youngman continued. “By moving to Microsoft Office 365, it’s enabled us to get on with what we are good at, knowing that Microsoft is taking care of everything else in the background.”

With the help and expertise of the team at m-hance, Horwich Visiting Service decided to move from a legacy email system to Microsoft Office 365 for email, document management and storage. By using cloud-based technology, has enabled the team of volunteers to work more flexibly and securely. It’s also allowed the Administration and Management Teams to share documents and collaborate more efficiently.

Alan Moody, CEO at m-hance said: “With 53% of charities rating skills as a barrier to them getting the most from digital, we at m-hance wanted to do what we could to help address this challenge.

Moody continued: “By launching our ‘Be Good, Do Good’ initiative, we are giving charities who might not necessarily otherwise, due to lack of budget, volunteers, etc., direct access to people with relevant digital skills who can help them improve their day-to-day processes. We were delighted to be able to assist Horwich Visiting Service with new technology that will increase efficiencies, better connect their volunteer network and most importantly give them more time to visit their service users.”