Dance charity revamps global data operation

The Royal Academy of Dance has brought together two software specialists to improve its worldwide data management.

Joe Lepper | 5th Feb 19

A global dance education and training charity has overhauled how it collects and stores data across 84 countries.

The Royal Academy of Dance had used separate systems for managing its examinations and certification divisions and also managed data differently across countries.

To address this it has brought together two software specialists Silverbear and Gordon Associates to integrate their platforms to create a global data management system.

The revamped system is now live across the UK, USA, South Africa, Canada, Europe and Australia.

“Now that we have undergone a digital transformation programme our membership platform is more automated, changes and updates are reflected in real time and our renewal process is streamlined,” said Ian Pogue, Director of Finance and Operations at the Royal Academy of Dance.

“The process has certainly opened our eyes to the quality of data we have, giving us more control in relation to our membership strategy and enabling us to compare region by region in a way that was never before possible.”

Opportunities for membership associations

Carl Grieves, Silverbear Chief Executive, said: “We’re delighted with the outcome and pleased to have delivered a solution that successfully incorporates two specialist aspects of a membership platform under one portal.

“This integration really has opened up a number of opportunities for membership associations looking to automate and fully integrate complex processes in a cost-effective and proven way.”

Rod Gordon, Chief Executive Officer at Gordon Associates, added: “As we head into 2019, it’s clear that membership organisations are being tasked with achieving more for less.

“By integrating two established platforms as we have achieved for the Royal Academy of Dance, membership organisations can save the time and cost associated with developing a piece of bespoke software from scratch and eliminate the time and cost attributable to manually processing examination and certification documentation.”