Facebook’s Workplace introduces new features for charities

Facebook’s Workplace platform has announced a new feature that could help charities working in crisis situations or natural disasters, along with some added efficiency and productivity features.

Chloe Green | 11th Oct 18
Image shows hands together with wristbands on, representing charity collaboration.

Facebook’s business collaboration platform Workplace has introduced a ‘safety check’ feature to help charities be better prepared and keep track of colleagues and volunteers during an emergency or natural disaster.

Launched in 2016 by Facebook, Workplace is a package of business collaboration tools where organisations can use the familiar Facebook interface to share ideas, brainstorm and communicate with colleagues.

Facebook made the Workplace platform available for charities under the ‘Workplace for Good’ programme in June this year, giving third sector organisations free access to the premium version of the tools.

Now charities will be able to use Workplace when a crisis situation arises to identify colleagues who may be affected, stay in touch with them and monitor their safety, says Workplace. Organisations already using Workplace can register for early access to the feature here.


A toolbox for charities

The new feature for Workplace was one of several announced at the platform’s first leadership summit, which took place yesterday in California.

The platform is soon going to feature ‘multi-company chat’: a tool where charities can easily collaborate with partners all in the same platform, including volunteers and others outside their organisations without needing to switch to different tools such as email.

A ‘do-not disturb’ feature will enable people to let other users know when they’re busy by sending an automatic message to colleagues, while a number of other new features will make it easier to find, highlight and respond to important conversations.

The new ‘mark as important’ feature ensures an organisation’s most important news is pushed to the top of the News Feed, staying top of mind for employees. The company says it will also offer ‘powerful reporting’ on these marked posts to track engagement.

You can catch up with news from the event under the Twitter hashtag #FlowbyWorkplace, or read Workplace’s blog post for a full list of updates to the platform.