Fundraising Regulator issues email scam warning

The Fundraising Regulator wants to hear from any charities that have been sent the fraudulent emails.

Joe Lepper | 14th Sep 18
Image shows a lock on a keyboard representing access denied to data. A survey of 2,000 UK residents by KPMG found that the public have significant concerns about trusting charities with their data.

The Fundraising Regulator has produced a warning to charities after becoming aware of online scammers who are sending fake invoices to charities in their name.

The scammers are using a spoof address, claiming to be from the Fundraising Regulator and demanding money to cover Fundraising Preference Service (FPS) costs.

The regulator stresses that while it does not send invoices for the Fundraising Preference Service, it is currently sending invoices for year 3 of the fundraising levy to organisations that spend more than £100,000 per year on fundraising. The fundraising levy invoices are sent from the email address

The Fundraising Regulator is urging any charity that is concerned that they may have received a spoof FPS email to contact them immediately on 0300 999 3407 or at

Scam reported to Action Fraud

The matter has also been reported to Action Fraud, the UK’s national fraud and cyber crime reporting centre.

“We are aware of an email scam being sent to charities, asking for money for the Fundraising Preference Service or saying that an invoice is due,” says a statement from the Fundraising Regulator.

“To clarify, we do not send out invoices for the Fundraising Preference Service, as the cost of this service is covered by the fundraising levy. Please do not confuse the spoof email with the legitimate invoices we are currently sending out for Year 3 of the fundraising levy.”

The statement adds: “If you know of any other organisations you think might be affected by this email scam, please share this advice with them. We have reported this incident to Action Fraud.”

According to the latest Annual Fraud Indicator, charities and charitable trusts lost £2.3bn to fraud in the 12 months to November 2017. Over that period fraud cost the UK £190bn, the equivalent of £10,000 per family.