Charity IT Association celebrates 500 engagements

IT volunteer-matching organisation has helped provide support worth millions.

James Hayes | 30th Apr 18
Image of keyboard with 'charity' button to represent Charity IT Association

CITA, the Charity IT Association that provides IT (information technology) help for charities, has announced the landmark achievement of helping its 500th charity obtain the maximum benefit from the use of IT less than two-and-a-half years since the body launched in January 2016.

CITA matches skilled IT professional volunteers to charities with IT needs, to empower charities to exploit the full potential of technology to increase their impact for good. CITA now has more than 530 approved volunteers working for hundreds of charities throughout the UK.

The estimated value of free resources provided by CITA to UK charities so far is around £750,000. Charities helped by CITA have provided an average satisfaction rating of 94% for the support and services they have received.

To celebrate the 500th engagement CITA has launched a new Employee Engagement Scheme. The scheme provides commercial organisations with a simple way to facilitate the volunteering of their skilled IT staff.  This enables organisations to match the skills, knowledge, experience and enthusiasm of their employees with the IT needs of UK charities.

“To achieve 500 engagements in just over two years demonstrates both the need from UK charities for the better use of technology and how the commitment, skill and generosity of our volunteers has a significant impact,” said David Rippon, Chair at CITA. “By working with commercial partners, via the CITA Employee Engagement Scheme, we also help organisations seeking ways of facilitating the volunteering of their skilled IT staff.”

Highlights of recent CITA achievement include charities Light for Life and CARAS.

Light for Life is a charity based in Southport that’s focused on helping vulnerable people with a housing need to find and sustain appropriate accommodation, applied for a CITA Tech Surgery seeking advice and assistance with their operational systems. CITA successfully matched them with a volunteer who made several easily implemented recommendations which significantly improved their operational efficiency.

CARAS (Community Action for Refugees and Asylum Seekers) is a community outreach charity based in Tooting, South-West London. It supports people of refugee and asylum-seeking background who live in the surrounding area. CARAS approached CITA asking for help in reviewing and improving their IT infrastructure. A CITA volunteer helped them to put together a funding proposal to implement an improved infrastructure to provide safe, secure and efficient IT systems in the charity.