New Childline app to connect young people through mobile devices » Charity Digital News

New Childline app to connect young people through mobile devices

Childline has launched an app that is the first to provide counselling to young people in need of help directly through their mobile devices.

The app has been named ‘For Me’ to ensure that it can be discreetly installed. This means that if someone happens to see the young person’s phone they can’t tell it’s a Childline service.

‘For Me’ was created by four teenagers who realised there was an urgent need for young people to have easy access to confidential advice and support.

When Childline first launched over 30 years ago all contact was over the phone, with many calls being made from telephone boxes. How children and young people contact us now is dramatically different:

  • 71% of counselling sessions are delivered online via email and 1-2-1 chat
  • Last year, 1.8 million sessions on the Childline website were conducted via mobile devices

Dame Esther Rantzen, founder of Childline said: “We know hundreds of thousands of young people use our website for help and support, with more than half those visits coming via mobile devices.

“Now young people can get immediate access to our counsellors through this brilliant, innovative app. Every young person will at last be able to tell Childline ‘This app is what I really needed. This is ‘For Me’.”

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