Are senior leaders holding back tech adoption? » Charity Digital News

Are senior leaders holding back tech adoption?

New research suggests IT managers feel senior leaders in their organisations are holding back the adoption of new technology which could have a positive impact on their work.

The study, conducted on behalf of global cloud communications provider 8×8, by the Institute of Directors (IoD) compared the views of mid-level ‘hands on’ IT managers with those of the senior directors across more than 260 UK organisations.

The research exposes a suspicion, held by 45% of IT managers, that senior leaders hold back technology for reasons of ‘self preservation’, whereby they are reluctant to embrace new tech that will disrupt their own position or the status quo within their organisations.

The report follows hot on the heels of a rallying call urging charity leaders to catch up with the digital revolution in order to help more people.

Too wary

The findings reveal that IT managers are far less optimistic than senior directors when asked if their organisation makes full use of the latest technology, with just 34% believing they do, compared with 49% of c-suite respondents.

Overall, 62% of IT managers say UK organisations are too wary when it comes to adopting new technology, such as cloud communications and only 56% think their senior team invests sufficient resources to stay up to date with the latest technology.

IT managers are also more likely to feel insufficient budget is directed toward technology implementation (35%) than senior business leaders (20%).

Kevin Scott-Cowell, UK MD of 8×8 commented: “We frequently hear anecdotal evidence that IT managers face significant opposition from senior leaders when it comes to adopting new technologies such as cloud communications – this research suggests this is something which is widely felt.  Certainly, many senior leaders fear replacing expensive legacy IT systems that they have invested in. Their reluctance to do so in order to preserve the status quo can be damaging to businesses who are losing out on the many benefits to staff productivity and, ultimately, the potential for business growth.”

To read the full report in detail, please visit www.8×8.co.uk/my-8×8/resources/white-papers.

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