Is your charity taking steps to back up data? » Charity Digital News

Is your charity taking steps to back up data?

Data released by Kroll Ontrack, the leading provider of data recovery and edisclosure, has warned that having an external hard drive is not enough.

Results from a second-annual survey of customers who lost valuable computer data shows the majority of consumers and businesses are taking steps to back up their data, but a range of oversights rendered those steps ineffective.

The survey highlights that 65% had a backup solution in place at the time of data loss, up from 60% in 2013. Of those respondents, 59% used an external hard drive, 15% had cloud backup and 10% used a tape backup system. Additionally, 55% said they diligently backed up their data on a daily basis.

So why did they still lose their data? Regardless of the solution or backup frequency, data loss may have occurred as a result of one of the following oversights and/or failures:

  • The external drive was only connected on an occasional basis; backup not automated and instead performed on demand
  • The computer was not on during a scheduled backup and not configured to perform at a different time
  • The backup software failed
  • The backup ran out of destination space
  • The backup profile did not cover all of the device requiring backup
  • A file was lost before a scheduled backup occurred

Phil Bridge, Managing Director, Kroll Ontrack said: “As the year-over-year survey results demonstrate, conducting backups is just step one in a complete backup strategy. Regularly ensuring your backup solution works effectively and the data is accessible is also paramount.”

Related reading

  • Backing up your data is vital for any organisation, but the migration from legacy applications running on expensive in-house servers to cloud-based solutions is already underway, and any good cloud service will include a much more sophisticated backup, resilience and security solution than most organisations can afford to implement for themselves. So as more and more charities migrate from in-house membership, fundraising and donor management systems to cloud-based CRM services, the backup issue is being addressed as part of the process. One important aspect though is to consider where your data will be stored. Regardless of whether the data’s stored in the UK, EU or US, if the service is provided by a US company such as Salesforce or Microsoft, your data will come under US jurisdiction – which might be an issue for some of your members or donors!?