21st Feb 18 Austin Clark
Data released by Kroll Ontrack, the leading provider of data recovery and edisclosure, has warned that having an external hard drive is not enough.
Results from a second-annual survey of customers who lost valuable computer data shows the majority of consumers and businesses are taking steps to back up their data, but a range of oversights rendered those steps ineffective.
The survey highlights that 65% had a backup solution in place at the time of data loss, up from 60% in 2013. Of those respondents, 59% used an external hard drive, 15% had cloud backup and 10% used a tape backup system. Additionally, 55% said they diligently backed up their data on a daily basis.
So why did they still lose their data? Regardless of the solution or backup frequency, data loss may have occurred as a result of one of the following oversights and/or failures:
- The external drive was only connected on an occasional basis; backup not automated and instead performed on demand
- The computer was not on during a scheduled backup and not configured to perform at a different time
- The backup software failed
- The backup ran out of destination space
- The backup profile did not cover all of the device requiring backup
- A file was lost before a scheduled backup occurred
Phil Bridge, Managing Director, Kroll Ontrack said: “As the year-over-year survey results demonstrate, conducting backups is just step one in a complete backup strategy. Regularly ensuring your backup solution works effectively and the data is accessible is also paramount.”