Charities urged to tidy their digital infrastructures

In a recent article for the Guardian Voluntary Sector Network, Susan Luxford, Digital Communications Manager at the Institute of Fundraising (IoF) encourages charities to think about tidying up their digital infrastructure, websites and accounts to decrease vulnerability and ensure that they remain in control.

Susan says that passwords and set up knowledge are easily passed from person to person as they come and go from your organisation, which can make it difficult to stay on top of accounts. She brings forward a few things to consider when sorting out your digital profiles; one important task is to ensure that those with admin rights to your charity’s social media pages are removed if they have left the organisation. If a social media account is inactive, then delete it.

Another point that Susan makes is to have a social media policy in place. Everyone in the organisation should be clear on this so that supporters receive a coherent message.

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