CloudSymphony to improve efficiency at Battersea Dogs & Cats Home » Charity Digital News

CloudSymphony to improve efficiency at Battersea Dogs & Cats Home


The paper-based system will go online

The paper-based system will go online

Battersea Dogs & Cats Home, a charity which has re-homed 3.1 million dogs and cats since it was founded in 1860, has chosen CloudSymphony & the Salesforce foundation to deliver more efficient processes and to ensure that all relevant data remains available for future reference. View the full case study here.

The charity previously used a paper-based system to log in the arrival of dogs and cats plus any additional information during their time at the home such as weight and medication information. Staff details were also dealt with in this way.

Due for completion in May 2013, the new system will save time inputting data, as uploads will be made in real time, meaning animals can be re-homed more quickly. Processes will be integrated and available to view remotely from any device. Additionally, the animals will be easier to find, through the planned radio frequency location system.

Simon Jennings, Director of IT, Battersea Dogs and Cats Home says: “Working with Richard and the rest of the team at CloudSymphony on migrating to the platform has been a fantastic, collaborative and enjoyable experience. We are confident that the resulting configured solution will deliver. CloudSymphony took this challenge well within their stride and, in partnership with our internal teams, offered solutions that will immediately, and in the future, improve and grow our business and reach.”



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