A new Customer Relationship Management (CRM) system can have a transformative impact on any charity. But get it wrong and it could not only cost your organisation financially, but have negative effects on the way you interact with donors and supporters.
Tips & Advice
Latest digital trends highlighted in latest Gartner report
Role of digital trustees once again in the spotlight
Dan Sutch, director at CAST discusses why the role of trustees in enabling charities to make better use of technology is becoming increasingly important
Video dominates the internet and is forecast to grow strongly into the future - here's why
Google to drop Drive support for Windows XP, Windows Vista and Windows Server 2003 from 1 January 2017
GlobalGiving has announced a three-week programme of free online training on crowdfunding – but only for charities who apply before the 5 October deadline
Increased cloud adoption is being fuelled by cloud-native applications, including security and the Internet of Things (IoT) cloud-based solutions
As readers of this site will no doubt be aware, digital has a massive part to play in the future growth of ... read more
eBay has proved to be one of the more effective ways to engage donors online and raise funds. While a lot of the money raised comes from the sale of goods, successful charities have also managed to establish a donor base that allows them to raise ongoing funds.