The NSPCC has selected hybrid cloud provider Adapt to deliver its core IT infrastructure, including voice and communication applications.
As the leading UK children’s charity the NSPCC works to keep children safe from abuse. Adapt will implement a managed hybrid custom cloud solution to deliver the charity’s core IT and comms requirements, to support Childline, a service from the NSPCC and the delivery of services such as web chats and text messaging.
The NSPCC will be using Adapt’s managed hybrid cloud solutions – its cloud integrator model that brings together its own market-leading platforms, public hyperscalers and legacy environments.
Ray Bilsby, Chief Information Officer at the NSPCC said: “Adapt has a dedicated team that has helped us to build the supporting technology for the new CL web-site and back-office systems which will be used by Childline when we go live in the Spring 2017. They have demonstrated a clear understanding of our requirements from the very beginning, recognising the importance of building a resilient service to provide support to children and young people, 24 hours a day, 7 days per week.”
Further cloud investment
In an interview with V3 Bilsby added that the NSPCC is also looking to the public cloud for other core services, most notably Office 365 hosted on Azure, and Microsoft Dynamics for case management information.
“We have started migrating to the Microsoft cloud, with things like email and storage, moving away from our previous data centre that we had managed by Capita,” he said.
He noted that the flexibility of the public cloud, coupled with the low rates Microsoft offers to charities, like other providers, make it an appealing proposition, especially when compared to how services were being paid for before.
“[When I joined] the existing managed services contract was about 800 pages long and negotiated by people who had experience of government and a ‘one size fits all’ mentality,” he said.
“I think the big issue with that, when you look at what the NSPCC offers, from Childline to more mundane archiving activities, is that what we were paying was too consistent across the board.”
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