Charity IT Association (CITA) now giving charities free IT support » Charity Digital News

Charity IT Association (CITA) now giving charities free IT support

CITA work

Technology Trust, AbilityNet, LASA, Reach and WCIT have officially launched a new collaborative project to provide pro-bono IT volunteers to support charities across the UK.

The Charity IT Association (CITA), as it is known, aims to give a suite of services – from planning to delivery – to enable charities to use technology to improve their effectiveness.

They’re offering a range of services, which are all delivered by volunteer IT experts:

  • Tech Surgeries – a strategic review of IT lasting up to 2 hours and resulting in short report with helpful recommendations on potential projects to improve usage of IT
  • IT Consultancy – support to manage IT projects, select and manage suppliers and guide business process change
  • IT Project Delivery – help to deliver IT projects, in website development, hardware and network development, CRM systems, accounting systems and any other area of IT

The organisation was founded in response to a report into IT in the charity sector that was commissioned in 2013, which found that mid-sized charities:

  • are relatively weak in their adoption of IT and often lack the resources to improve their situation
  • often lack IT expertise at trustee or officer level and see IT as a cost that doesn’t directly benefit their mission.

Each of CITA‘s founding organisations have a long track record of collaborating on projects and helping charities make better use of technology.

The project has been funded by WCIT, City Bridge Trust and the Esmée Fairbairn Foundation.

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