Forget Me Not Children’s Hospice has introduced a new app offering families the opportunity to leave instant feedback on their care, as well as communicate any care-related messages or queries.
The new app will also be used to hear families’ opinions on other care related issues; for example, what they would like to see at future events, or other services that would be helpful to them.
Located in West Yorkshire, Forget Me Not Children’s Hospice supports 150 children and their families – across Calderdale, Kirklees and Wakefield – “through its hospice at home service and state of the art hospice Russell House in Huddersfield“.
Clair Holdsworth, Interim Director of Care at the charity, said: “We really value the feedback we receive from the families we support and we are delighted to now be able to offer these families another medium for them to share with us their thoughts and opinions on the care they receive.
“We are committed to delivery outstanding care and this app ensures that we are constantly able to listen and respond to our changing children and family needs, we are passionate about delivering the highest quality experience.”
She added: “In these modern times it is important that we are able to talk to families in ways which are efficient to them and we believe that our new app will enable us to do this effectively.”
The app was developed by the West Yorkshire based developers Dogma Development.
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