EASY Software UK has announced that an intelligent digital content management solution it provided to specialist data services company Wilmington Insight has enabled the business to handle greater volumes of data with fewer people and deliver extra information to its charity clients.
The current solution, deployed for Wilmington Insight, has enabled staff to process much higher volumes of content very quickly. The specialist data service receives documents from external third parties in volumes of around 5,000 each week, and extracts and processes key information from them which it sells on to its charity clients in database form.
Before automating the data extraction, staff in London would have to leaf through pages and pages of documents to find the data they needed, then send the files to another office to be written into the database by teams of copy typists.
Polly Avgherinos, Wilmington Insight’s Managing Director, said: “The combination of technology EASY recommended has proved a great fit, and really captured what we needed. From having an old-fashioned, manual process, our situation has been completely revolutionised. We’re definitely unlocking savings from all the efficiencies we’ve gained, and that doesn’t even take into account the additional value we’re able to offer our clients.”
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