Dial2Donate offers UK charities free 0300 numbers » Charity Digital News

Dial2Donate offers UK charities free 0300 numbers


Dial2Donate is offering free 0300 numbers to all UK registered charities, providing an easy way for charities to fall in line with Ofcom guidelines.

The scheme, run in partnership with NumberSupermarket.co.uk could save charities of any size to potentially save thousands of pounds every year.

Brought in by telecoms regulator Ofcom in order to provide the public sector and charities with their own dedicated number range, Oxfam, Unicef and the RSPCA are among the many charities that have already switched over to an 0300 number – and it is expected that every other major charity in the UK will need to change within the next year.

The package being offered includes IVR functionality, web reporting and management of the number, and free apps for Android and iPhone as well as many more features, all free of charge. This can be simply applied to an already existing telecommunications system, or can simply be re-routed to a phone line – allowing any registered charity a national presence with their phone number.

Click here for more information.

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  • Frank

    5p per minute to call an 0300 number for the callers (who are most in need if they are calling a charity) – what a scam!

    Small print at the bottom of their website:

    All numbers listed on Dial2Donate are charged at 5p per minute from BT landlines other providers & mobile networks may vary.

  • Hi Frank, 0300 numbers are charged the same as a 01/02 so if you get inclusive minutes to any 01/02 number from a landlines or mobile it will also include the 03. that information relates to a different service. This is the reason why ofcom specificity introduced the 0300 range for charities as mobile providers are still charging for 0800 calls from mobiles.

    I hope this makes it clearer but please reefer to the ofcome website for clarification http://consumers.ofcom.org.uk/files/2010/01/numbering.pdf

  • Frank

    Well, whatever it is, it needs to be clearer and more transparent for the charities signing up to it for sure…

  • Thanks Frank we have added some additional FAQ’s to the page on your advice to help make it clearer.