Data released by Kroll Ontrack, the leading provider of data recovery and edisclosure, has warned that having an external hard drive is not enough.
Results from a second-annual survey of customers who lost valuable computer data shows the majority of consumers and businesses are taking steps to back up their data, but a range of oversights rendered those steps ineffective.
The survey highlights that 65% had a backup solution in place at the time of data loss, up from 60% in 2013. Of those respondents, 59% used an external hard drive, 15% had cloud backup and 10% used a tape backup system. Additionally, 55% said they diligently backed up their data on a daily basis.
So why did they still lose their data? Regardless of the solution or backup frequency, data loss may have occurred as a result of one of the following oversights and/or failures:
- The external drive was only connected on an occasional basis; backup not automated and instead performed on demand
- The computer was not on during a scheduled backup and not configured to perform at a different time
- The backup software failed
- The backup ran out of destination space
- The backup profile did not cover all of the device requiring backup
- A file was lost before a scheduled backup occurred
Phil Bridge, Managing Director, Kroll Ontrack said: “As the year-over-year survey results demonstrate, conducting backups is just step one in a complete backup strategy. Regularly ensuring your backup solution works effectively and the data is accessible is also paramount.”
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