Charity Technology Trust (CTT), a non-profit organisation which provides charities with IT support, has teamed up with global software leader, Microsoft, to deliver a survey ’The Impact of the CTX Programme on the Third Sector.’
Of those surveyed, 85% occupied a leading IT role within their organisation. In total, 480 CTXchange customers completed the full survey, while 526 completed some of the questions. Results have shown that the use of technology has benefited charities by improving their service delivery and organisational performance.
Almost 80% of those questioned said that the software donations from CTXchange had positivity impacted their service delivery. In addition, 69% of those surveyed identified that using technology increased professionalism, which was seen as another benefit. Over four fifths agreed that cost would have restricted their access to software which CTXchange provided. More than 50% noted that having better IT resources improved staff morale and 81% saw more effective internal communications.
Richard Cooper, Director of Programmes at CTT, says: “The survey findings indicate that CTXchange has a positive impact on the voluntary sector, providing charities access to technology they may not otherwise be able to afford. The next step is to help fill the IT skills gap by teaming up with other organisations and volunteers to ensure charities are learning how to get the most out of their technology.”
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